Technical Support Services

Technical Support Services

Your focus is your business. At NSF, our job is to provide you with technical experts so you can fully concentrate on your business priorities.

From on-site temporary or permanent technical staffing placements to off-site management of key quality, safety or technical functions, when NSF places a technical expert with you, you gain more than a single person; you gain access to a global network of technical support.

Whether you need temporary product development support or to implement or manage a supplier quality management program, we can help. No technical function is too small or too large.

Check out our services in this presentation.

For more information, contact nsfcanada@nsf.org or call 519-821-1246. 

We provide short-term or long-term technical placements to meet your technical or quality assurance needs. Whether a single person or an entire functional team, all placements are backed by NSF’s global network to ensure current, consistent and top-level delivery of work. With an NSF technical expert in house, it’s like getting the knowledge of hundreds of experts for the price of one.

In-house technical placements are available for:

  • Quality control
  • Product development
  • Internal audits
  • Regulatory assistance
  • Label review
  • Product inspection and testing
  • Supplier assurance

Managing your product specifications can be daunting yet is critical to a successful product life cycle. Using your existing solution or our own powerful specification management software, TraQtion, our team provides you with assurance that the products you buy or manufacture meet your specifications or formulations and can help you make more informed product decisions.

We can use TraQtion to put all your product information in one place so you are fully compliant and can immediately and accurately pull products and identify alternate suppliers in times of crisis.

We provide food safety and quality oversight for your contracted food service operators. As a university or college, corporate head office, stadium, hospital or other institution, you have many mouths to feed. Outsourcing your food service operations may make great operational sense but it also presents a significant risk.

Many contracted food service operators are excellent but is yours? How do you truly know yours is providing a consistent level of practice in order to keep your employees and customers safe?

Let NSF perform the role of developing and monitoring key safety and quality performance indicators for your contracted food services operator. This puts your finger on the pulse of food safety levels, allowing you to protect your employees and customers as well as your valuable brand image.

NSF’s comprehensive contracted foodservice assurance offer includes:

  • Program setup
  • Operator assessment and approval
  • Complete operator monitoring through NSF’s comprehensive dashboard
  • Regular reports
  • Issues/trends identification and resolution
  • Additional one-on-one support with your contract food service provider
  • Customer satisfaction and needs surveys

We can also provide support beyond food safety in many technical areas from menu development to training to regulatory assistance.

We provide mentoring and coaching to HACCP coordinators and QA managers. Is your food safety or quality program running at its best? Are you missing a critical item that could wind up causing you headaches? Are you seeking professional development to help you succeed in the food industry?

Leading a company’s food safety or quality program can be daunting. Having a knowledgeable and experienced sounding board can often make the difference between success and failure. Our mentorship program partners you with an experienced and proven food safety or quality practitioner with the specific skill set to support your needs.

NSF’S regulatory scanning service is a food regulatory research and reporting system that allows you to stay abreast of regulatory changes that will impact your business. Available to Canadian and U.S. clients, this service provides you with regular reports customized to the regulations that matter to you, with key issue highlights and expert recommendations.

Whether for food fraud mitigation or for regulatory or customer compliance, join the growing number companies relying on NSF to keep them in the know with regulatory changes.

We provide supplier approvals including supplier document reviews and risk recommendation. Our supplier risk assessments allow you to focus on the high-risk areas to manage with suppliers. We can place in-house experts for technical coverage during periods of staff transition or ongoing advisory support.

We also provide product inspection and compliance testing, including a managed specification compliance program designed to your specific needs.